Free US Shipping on all products!

Free US Shipping on all products!

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Our Subscription Process

A Curated Selection Awaits You

At ReptiChip, we offer a carefully curated selection of premium products, tailored to meet the needs of reptile enthusiasts. Whether you're a seasoned keeper or new to the community, our subscription service ensures that you have the essentials you need, exactly when you need them.

Choose Your Product and Set Your Pace

Start by browsing through our curated selection and pick your favorite product. Right on the product page, you'll find the option to subscribe. We offer flexible subscription frequencies of 1, 2, 3, 4, or 6 months — you're in charge, you set the pace! Opting for a subscription automatically grants you a 5% discount off the regular price.

Managing Your Subscription

Manage your subscriptions directly through the ReptiChip website. You can:

  • Change the quantity or the product itself.
  • Adjust the frequency of your deliveries.
  • Select custom delivery dates.
  • Change delivery location.
  • Skip an order period.
  • Add and edit your payment methods with ease.
  • Cancel your subscription easily.

If more details are needed, a click on the button below will take you to a subscription management tutorial.

Subscriptions FAQ

You have complete control over your subscription settings. Log in to your ReptiChip account and navigate to the 'Manage Subscriptions' section. Here you can change the quantity, the delivery frequency, and even the products in your subscription. You also have the option to skip an order period or cancel your subscription entirely. Watch a full subscription tutorial here.

Your payment method will be automatically charged on the recurring day you've selected during the subscription setup. You can manage or update your payment information anytime from your ReptiChip account.

Yes, the 5% discount is applied to every recurring order for as long as you maintain your subscription. This discount is automatically applied when you opt for a subscription instead of a one-time purchase.

How to Manage Your Subscriptions

Have More Questions?

If you have further questions about our subscription offerings that were not covered in the FAQ section, we are more than happy to assist. Whether you're looking to initiate a new subscription, modify your current plan, or learn how our built-in subscription management system elevates your experience, we've got the information you need.

Please fill out the form below with your name, email, and a detailed message about your subscription inquiry. Our support team will reach out to you as soon as possible to provide all the information you need.