Returns are accepted for 30 days after delivery of the order. To be eligible for a return, you must have purchased your item through our website. Your item must be in the same condition that you received it, unworn or unused, in its original packaging.
To start a return, contact firstname.lastname@example.org with the reason for the return. If your return is accepted, you will be provided a return address and will have the option to a) purchase a shipping label to return the items, or b) to request that a shipping label be sent to you. For option b, the cost of the return label will be deducted from the refund credit once the item(s) are delivered to the return address provided. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Once we have received and inspected your return your refund will be processed immediately. Please allow 2 to 3 business days for the credit to be posted to your banking account.