Frequently Asked Questions

FAQ

Below is a list of frequently asked questions and answers to them

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  • Why Use ReptiChip?

    ReptiChip is made from the highest grade of chipped coconut husk available. Reptile and Amphibian keepers love ReptiChip because it:

    • retains humidity extremely well
    • absorbs odors
    • is a soft substrate with no fear of impaction
    • has the lowest sodium/mineral content available
    • is easy to clean
    • saves a tremendous amount of time cleaning
    • has no parasites or bugs (no need to bake or freeze)
    • is 100% natural, organic, renewable, and sustainable
  • How Do I Expand The Block?

     

  • Will It Mold?

    While ReptiChip is mold resistant, any wood based product (including paper) can mold under the right conditions of moisture and heat. Three things that you can do to ensure that mold doesn't take root: 1) increase aeration (hand sift the chips, and ensure that there is adequate ventilation in your tubs/enclosures), and 2) ensure that the chips are not over saturated with water. If you squeeze a chip and more than a drop of water comes out, then they may be over saturated. To fix this, increase aeration, or add some dry chips to the mix.  3) Diligently remove organic matter regularly (poop, sheds, etc. Regular spot cleanings are the best for this...any shed or poop is usually the first to grow mold under the right conditions...even rodent poop from live feedings will grow it first) and ensure that the enclosure is cleaned regularly with a reptile safe disinfectant (f10 or chlorhexidine).

  • Why is coconut a better substrate than cypress?

    We ceased using cypress here due to the rampant destruction of wetland habitats. 68% of the US wetland habitat has been destroyed since 1970 due to the deforestation that occurs to produce cypress mulch. A cypress tree takes 40 years to grow to size. We moved to chipped coconut (of the absolute highest quality) which is a sustainable and renewable resource. Here are a few articles for those that are interested in learning more about wetland habitat destruction caused by the cypress logging industry:
     
    Link 1
    Link 2

  • What Makes ReptiChip the best?

    -Testing: Nine months of experimentation of 9 different manufacturers and varieties of chipped coconut on our personal collection of over 1000 animals prior to bringing the coconut to market. The coconut was evaluated on several criteria (quality, consistency, and cleanliness, etc.) as well as the manufacturing process (Quality Control, packaging, delivery times, response time, etc.). The coconut and manufacturer that we have chosen have surpassed all other brands in our testing.

    -Knowledge: ReptiChip LLC was formed first and foremost by reptile people. JT Tomlinson of On the Ball Pythons formed this company from the ground up knowing that ReptiChip is the absolute BEST product available for the majority of species commonly kept in the exotic animal hobby. We take pride in our knowledge base about coconut, and more specifically, how to use ReptiChip with reptiles, amphibians, rodents, and other small mammals.

    -Giving back: ReptiChip continually donates to organizations and individuals that further the expansion of the reptile hobby and the enhance the protection of reptile keeper rights. In 2016, ReptiChip has significantly contributed to USARKThe Texas Rattlesnake Festival, K3M Veterans for Veterans. and private hobbyists who have lost their animal collections through tragedy or crisis. ReptiChip additionally promotes fellow reptile and amphibian breeders who are up and coming in the industry through paid and unpaid advertising campaigns.

    -Ethics: We promote only the best business practices and unsurpassed customer service in all that we do. Our customers are our business…and we take care of them before all else.

  • What species can ReptiChip be used for?

    ReptiChip has proved to work extremely well for all commonly kept reptiles and amphibians, with the only exception being bearded dragons (you beardie people just need to stick to tile).

  • How many tubs will a ReptiChip Breeder Block cover?

    Each block of ReptiChip is 10.5 pounds and will make 7 x CB70/41 quart tubs of substrate (at an inch and a half thick).

  • Where can I purchase ReptiChip?

    You can purchase ReptiChip here, or find a distributor in your area. Check back often as our distributor network is updated regularly!

  • What is your return policy?

    Unopened blocks can be returned to ReptiChip within 10 days after receiving the item. Shipping and handling are non-refundable. Used ReptiChip products may not be returned and are not subject to refund.

ReptiСhip vs Other Substrates

Criteria ReptiСhip Coconut-based Products Cypress Paper-based Products Aspen
Provides humidity
Absorbs odors
Ease of cleaning
Longevity between cleanings
Organic
Low in sodium / Mineral content
Sustainable resource
Natural look / Feel

What our customers say

Testimonials

Josh Wilson

I never do reviews for anything but I have been so impressed with ReptiChip since I started using it a year ago . It comes compact and expands a crazy ton, holds humidity great and doesn't mold at all from my experience, really worth what you get for $30 maybe they give too much but hey I'll ...

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Logan L.

This stuff is fantastic for maintaining humidity for my ball python. I foil taped the screen, have a large water bowl in the enclosure, and refill it every couple days. That’s all I have to do to maintain 65% humidity. Hydrating it was pretty straightforward, I used a big Rubbermaid bin, and ...

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Kevin

This is awesome to see on Amazon. Unbeatable bedding option that used to be hard to get because of the limited suppliers in the network as they grew. Now it's 1 click with prime shipping. Couldn't ask for anything more. Easy to get quickly and top notch quality. Thanks again ReptiChip.

Megan S.

After much research on substrate for my ball python I decided on ReptiChip. So far, so good. It's holding the humidity at the proper level. I haven't noticed any color transferring onto my snake either which is great. The only downside to the product is when only having 1 snake it's hard ...

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Erin Ramsey

Ordered this to try in my BT skink's enclosure. It was easy to work with; I just sprayed it with a hose and waited for a while, gradually chipping pieces off with a shovel. It did take longer than 15 minutes to rehydrate; it was closer to 45 mins, but still not a ton of effort. It filled ...

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J. P.

I'm really digging this stuff. As a small time hobbiest/breeder, every penny counts. You want the best for your animals, without costing you an arm and a leg. We have tried many coco-based products over the years. ReptiChip was the first one we came across that wasn't a fine powder or didn't ...

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Katherine Wells

I absolutely love this substrate. I use it in a 18x18x24" glass cage for my brazilian rainbow boa, and it's dense enough that it provides a solid floor, but it's loose enough that he can really dig in it, which he loves and does every day. When I first got it I thought it would be too scratchy ...

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Tiffany Bailey

I've had terrible luck with trying different beddings for my snakes, and so many ordered both online and bought at stores in person have either been awful quality or housing mites. I read the reviews for this and decided to give it a try and extremely impressed! I have absolutely NO complaints, ...

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Miguel C.

I've tried different types of substrate and this is the best stuff I've come across. Holds humidity well. The size of this block covers A LOT! I filled two terrariums and still had plenty leftover. Super easy to get the block ready. There's a YouTube video on their website, but basically you ...

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